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    The order process

    While the books we publish are available to download from our website for free, it is also possible to purchase copies in print. Each volume has a ‘Buy Book’ option. This adds a copy to a basket within PayPal. Once you have selected all the volumes you want to buy you can then pay with a PayPal account or checkout with a credit or debit card. The books will then be printed when we receive your order, and posted out to you.

    Costs

    As we are a not-for-profit publisher we work to ensure the price covers the cost of the production process, the internal admin needed to process orders, and postage. White Rose University Press (WRUP) does not make a profit from this.

    Who sees your data

    Once you have paid for your order via the PayPal site, our production partner (Ubiquity Press) will process this and send it through to the printers (Ingram Lightning Source). While no payment details will be shared by PayPal with either WRUP or its partners, these organisations will have access to some essential personal data e.g. postal address, etc.

    Timescales

    We expect customers to receive orders within 10 working days of receipt of payment. If you haven’t received your order to this timescale please contact info@ubiquitypress.com.

    Order issues, and returns

    If the volume you receive is faulty in some way please contact info@ubiquitypress.com to arrange for a replacement to be provided. Please note that because volumes are printed especially for you it is not possible to cancel an order once payment has been made. If for any reason you wish to return an item please contact White Rose University Press at universitypress@whiterose.ac.uk and we can arrange it with you. You will need to pay return postage.